FAQ

Ordering

Step 1: Sign in your account if you are a returning customer. Otherwise, you would have to create a new account.

Step 2: Add item(s) of choice to your cart. Choose your preferred options (if any) and quantity.

Step 3: Head to checkout when you are ready.

Step 4: Fill in your personal information, full and complete delivery information, billing information and shipping.

Step 5: Review your order and submit your order when you are ready. Payment by credit card. An invoice will be sent to your email shortly.

We strive to process all orders within 1 working day (excluding Sundays and Public Holidays).

Shipping

Free domestic shipping (Singapore) for orders above S$100.

All parcels are dispatched locally via private courier Ninja Van, unless otherwise stated.

We strive to process all orders within 1 working day (excluding Sundays and Public Holidays).


The delivery period is estimated to be around 3 working days after dispatch from our warehouse.

Please note that delays can occur in delivery, and these delays are beyond our control.

A tracking number will be provided for all orders.

Kindly contact us at hello@threegreenpea.com for shipping to outside Singapore